Tims Ford Powersports

Purchasing my boat was a breeze. They delivered it for a small fee that was super helpful!!! The person who delivered it went over everything with us the best he could. The 3 star came when my husband and I contacted the dealership because our new boat had engine problems this past weekend and we were needing to get it looked at. We live 4 hrs away from this dealership and the lady who answered the phone said we can bring it in. When asked about someone closer she said “i mean i can google” in a very smarta** way like I was being an inconvenience by asking. I didn’t know my husband contacted them already so rest assured, she told me. When i called him to tell him how unhelpful she was, he said he got the same attitude. My question was if there was anywhere near me that was certified to fix it under warranty or would it have to be a dealer. When she said dealer, i asked her if there was one closer but after the obvious inconvenience i told her I would google myself. So be warned with the lovely attitude you’ll receive when you need your boat fixed. Buying anything goes far beyond the sale. Thankfully the dealer in Old Hickory TN was very nice and helpful. Side note: We bought our boat at the Nashville boat show so at the time we didn’t know how far they were away

From the first time we walked into Tim’s Ford Powersports until well after the purchase of a boat we felt like family. Marty and the entire staff have been so nice and accommodating. Sales staff that were not even involved in the sale were so helpful and nice at all times and answered every question we had. I have never had such a great experience in any purchase in my 61 years. I would highly recommend anyone in the market for a boat or PMC to check out Marty and the staff. You will be highly satisfied of your experience. This may sound fluffed but it is actually not even fitting of the great experience we had. 2023 Bennington SRSV